Digital health & communication

Design around the work, not the software.

We help teams define what technology or communication must accomplish before procurement or production begins—reducing ambiguity, rework and unsafe assumptions.

Discuss this serviceAll services

The value

What the work should make possible.

  • 01

    Clear, prioritised requirements tied to real users and workflows

  • 02

    A shared view of data, responsibility, handoffs and safeguards

  • 03

    Accurate communication for professional, patient or public audiences

Typical deliverables

Specific outputs. Agreed from the outset.

Scope is selected around the decision and current stage. Not every engagement requires every output.

01

Service discovery and current-state workflow maps

02

EMR and hospital-management system requirements

03

Registration, OPD, laboratory, pharmacy and billing flows

04

Inventory, reporting and implementation requirements

05

User stories, acceptance criteria and rollout plans

06

Research proposals, grant and technical materials

07

Patient information, professional education and policy briefs

08

Evidence-led websites, digital messaging and brand strategy

Engagement formats

Support shaped to the work.

01

Discovery sprint

Rapid interviews, workflow mapping and prioritised requirements for a defined service area.

02

Product or workflow brief

A structured specification covering users, information, roles, safeguards and acceptance criteria.

03

Communication system

Evidence review, message architecture and production of a coherent set of knowledge products.

Working sequence

A clear route to the next decision.

  1. 01

    Observe

    Understand users, decisions, information, pain points and existing workarounds.

  2. 02

    Model

    Make workflows, responsibilities, data and exceptions visible.

  3. 03

    Specify

    Prioritise requirements and define what acceptable delivery looks like.

  4. 04

    Enable

    Prepare rollout, training, communication and learning materials.

Translational communication

Making an emerging pulmonary intervention understandable and useful.

Public experience includes a narrative review that organised developing uses of endobronchial valves beyond their established indication, connecting technical evidence with clinical context and appropriate uncertainty.

Transforming pulmonary care with applications of endobronchial valves beyond emphysema: a narrative review

Annals of Translational Medicine · 2025 · DOI: 10.21037/atm-25-138

First-authored by the founder of Medaxa and Partners; the journal record provides institutional affiliations and contribution details.

Read the journal record

Let’s move forward

What should this work make possible?

Share the question, current stage, intended audience, timeline and output you need.

Discuss your brief